AWS has reported the underlying issue to be resolved. Based on close monitoring of our sites we have confirmed that services have stabilized.
Posted May 09, 2026 - 03:42 UTC
Update
Our upstream provider is still working hard to get things back on track, but they’ve estimated that it might take a few more hours to fully recover.
We continue to monitor progress and will provide updates as we have them.
Posted May 08, 2026 - 18:58 UTC
Update
We are continually observing improvements to site performance, with some clients reporting their sites have returned completely back to normal, and our upstream provider also observes positive signs of recovery.
We will keep monitoring progress of this outage and provide updates as soon as possible.
Posted May 08, 2026 - 06:36 UTC
Update
Open LMS Cloud Services Infrastructure team have performed some mitigating actions to alleviate the impact of the upstream provider. Sites impacted should start seeing improvements.
Posted May 08, 2026 - 03:57 UTC
Monitoring
We are experiencing service interruptions caused by an AWS operational issue in some regions.
Our team is engaged and will share updates as available.
Posted May 08, 2026 - 02:08 UTC
This incident affected: Open LMS - Latin America and Open LMS - North America.