Database connection failed

Incident Report for Open LMS

Resolved

This incident has been resolved. Further details will be provide in an incident report to those clients affected. We thank you for your patience during the service interruption.
Posted Aug 10, 2021 - 04:03 UTC

Monitoring

Access to all affected sites has been restored.
Posted Aug 09, 2021 - 23:58 UTC

Update

We are continuing to investigate this issue.
Posted Aug 09, 2021 - 23:10 UTC

Investigating

We are currently experiencing an Open LMS service interruption affecting multiple clients in the Singapore Data Centre. Our technical team are aware of this issue and working to resolve it as soon as possible. We will let you know as soon as we have an update.
Posted Aug 09, 2021 - 23:01 UTC
This incident affected: Open LMS - Asia Pacific.